Care and Maintenance Of Instruments

Upon meeting the above mentioned procedures only then shall the goods be valid for guarantee
All our instruments are guaranteed against defect in material and workmanship. Any instrument which proves defective when used for its intended surgical purpose will be replaced or repaired at no cost. A documented proof shall be required to ensure and undertake that the aforesaid care and maintenance guide lines were adhered to in a step by step procedure. Guarantee cards should be maintained for each and every instrument for the referral of the goods. Only those products with branding of “INSTRUMED logo and name”, “Made in Pakistan”, “Product Code” and “CE” (all together) on each and every product are guaranteed by the company. Make sure guarantee cards and the marking on instruments is not removed which shall result in guarantee being void. All guarantees should be claimed and sent back within Three(3) months of dispatch of goods. After which the company shall not be held responsible. Customer shall bear the expense of return of goods. If the items are found of material fault the goods shall be replaced. If the faults are not major in nature (small scratches or lines) or is due to mishandling of the instruments either by the freight carrier, the goods shall be repaired. Company shall only be responsible for the outward freight charges to the customer.

INSTRUMED (Pvt.) Ltd. reserves all right in changing the terms and conditions with or without any prior notice.